ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service.
Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,500 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Marriott International, Hilton Hotels & Resorts, Hyatt Hotels Corporation, Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, Fairmont Hotels & Resorts, and The Leading Hotels of the World.
The company acquired concierge technology provider GoConcierge in 2017.
ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform, an Inc. Best Workplaces of 2019, and winner of Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.
130+ team members, ~70 in the tech division
We're a team of people currently living and working remotely in 16 countries, 68 cities.
We believe that great work can happen anywhere in the world. One of the biggest challenges is for companies to find strong talent when they are limited to hiring in cities where they have a physical footprint. We feel that incredible talent exists globally that are aligned with our values and are interested in the problems we are trying to solve.
We have a very strong remote culture and are always trying to find ways to foster that culture without being limited by the remote nature of our team. We encourage video calls, to be able to see each other when working together, and are constantly finding ways to get people [virtually] together for non-work conversations (i.e.: Cyber Coffee, Book Club, among others)
When I joined ALICE I was expecting to feel more siloed or disconnected from the rest of the team, but in reality at ALICE you are always on video calls and chatting via Slack with other team members. It doesn’t feel like you’re siloed or disconnected at all.
- Jesus, Engineering Manager at ALICE
We also try to get our teams together physically at least once a year, because face-to-face helps build bonds that are very hard to build (not impossible) when you communicate over a video call.
Asia, Caribbean, Europe, Latin America, North America, Oceania
You can work from anywhere in the world, as long as you can plan working hours so you can attend to company/team meetings (usually held between 9am-12 US Eastern Time)
- Spring MVC
- New York City, NY, USA
- Los Angeles, CA, USA
- More than 70% of our team works remotely: co-working spaces or home
How to apply
To see open positions and apply please go to https://www.aliceplatform.com/careers